About Us

We are aware that our staff will always play a very important role in clients’ welfare. To maximise this contribution, we will do the following:

Employ staff in sufficient numbers and with the relevant mix of skills and qualifications in health and social care to meet clients’ needs.

 Observe recruitment policies and practices which both respect equal opportunities and protect clients’ safety and welfare.

Offer our staff a range of training which is relevant to their induction, foundation experience and further development, by doing in-house care training whereby certificates will be awarded in line with line with CQC standards.

Support services:

Personalised Care Plans: We develop individualised care plans for each service user in consultation with them and their relevant stakeholders. These plans outline specific goals, support needs, and interventions required to address their unique circumstances.

Emotional and Mental Health Support: We provide access to trained professionals, including counsellors and therapists, to support residents’ emotional and mental well-being. Regular check-ins, counselling sessions, and therapeutic interventions are available as needed.

Life Skills Development: We offer training and workshops to enhance service users’ independent living skills, including budgeting, cooking, personal hygiene, and job readiness. We empower residents to develop essential life skills.

Education and Employment Support: We collaborate with educational institutions, vocational training providers, and local employers to offer educational support and employment opportunities for our service users, assisting them in pursuing their educational and career goals.

Overall objectives:

Provide Exceptional Care and Support: Our primary objective is to deliver exceptional care and support services to our service users, creating a safe,

nurturing, and inclusive environment that promotes their well-being, personal growth, and independence. 

 Ensure residents’ Satisfaction and Positive Outcomes: We strive to achieve high service user satisfaction levels by actively involving them in their support, respecting their rights, and addressing their individual needs. We aim to empower residents to achieve positive outcomes, including educational success, improved life skills, successful transitions into independent living, further education, or employment.

Maintain Regulatory Compliance: We are committed to adhering to the requirements of the regulator (CQC) and other relevant authorities. Our objective is to maintain compliance with health and safety standards, safeguarding policies, data protection regulations, and other applicable regulations to ensure the well-being and rights of our residents and staff.

Continuously Enhance Service Quality: We aim to continuously improve the quality of our services through regular evaluation, feedback, surveys, and innovation. Our objective is to implement best practices, stay abreast of industry trends, and embrace technological advancements to enhance the effectiveness and efficiency of our operations.